FREQUENTLY ASKED QUESTIONS / TERMS & CONDITIONS

ABOUT PACKAGE

We encourage our clients to give us a call to have a conversation about their vision and the best way we can align what we do with their unique personalities and special day. The packages and options we offer reflect the style of work we are committed to delivering and also aim to encompass the varying needs of our clients.

Our quote is based on the details and timing of ceremonies we have received from you and we will only capture ceremonies/events which are mentioned in your quote/invoice. If a ceremony/time from Bride and/or Groom side is not part of your quote/invoice, we may not be able to capture it. Services to capture all ceremonies are chargeable and details of such ceremonies must be supplied to us beforehand.

We do not charge for drone service and do not provide any guaranty for drone footage in no-fly zone + COVID pandemic restricted situation.

If you are booking an event with us for both sides, after welcoming of Barat or any other combined event, our teams will divide their work. Video footage will be the same for Bride side and Groom side.

Short Story Teaser will be combined for both sides. We will cover both side event highlights in one teaser. If you would like us to create separate teaser for both sides, there will be an extra charge of 30,000 INR.

If you want to do Pre wedding or any other very small or big event film video or photos on other days, there will be an extra charge base on service and product requirements.


WHAT ARE YOUR PAYMENT TERMS ?

• 25% - by cheque or bank transfer; at the time of booking.

• 70% - by cheque or bank transfer; 20 days before the event date.

• 5% - or the final debit amount by cheque or bank transfer; 2 days after the event date.

We do have payment plans available, please contact us for more detail but in any case 95% of the invoice amount needs to be paid before the event starts.


HOW DO YOU MANAGE 2 LOCATION EVENTS DURING THE SAME TIME?

These questions come naturally when you are having a grand wedding and have the same photography team from both sides, and If the photography firm does not have experience of managing both side event teams, the final results are not satisfying, Luckily we have booked 90% of the event from both sides since we started this company in 2013, And 60% of the events have 2000 to 3000 guests.

We always create the final team roster before the 15 days of events date also you can check our team management and working style review on our website.


NEED VIDEOS + PHOTOS WITH DRONE

Yes, we provide Video and Photos via drone service in suitable locations but we do not provide any guarantee for drone footage in no-fly zone + COVID restricted situations.


HOW DO WE RECEIVE THE PICTURES AND VIDEOS? ALSO IF WEDDING GUEST WANTS THEIR PICTURES WHAT IS THE EASIEST WAY TO SHARE WITH THEM?

We have a free service for our all clients called CLIENT PORTAL

Our Client Portal allows you to securely view and share wedding / pre-wedding pictures with your friends and family from any device for a lifetime and without charge! Your pictures are password and right-click protected and can be viewed in a full resolution and copy on client hard drive.

Also, edited video data share via google drive for a limited time & copy in client hard drive. 



HOW LONG WILL IT TAKE YOU TO DELIVER MY PICTURES/RAW DATA AND PHOTO-ALBUM ?

• We should be able to deliver RAW Photo Data within 5-10 working days from your event.

• Designing of photo-album takes approx. 30 days, after you have completed photo-selection process.

• Photo-album printing and binding takes approx. 15 working days.


COST OF A PHOTO ALBUM?

It depends on your choice, we have an album range from Rs. 20,000 to 50,000 per album.


CAN I MAKE CHANGES IN PHOTO-ALBUM?

Yes, we will be able to change bits and pieces in you photo-album (maximum 10 changes - excludes redesigning of page from scratch) only if your package includes service "Online Album Proofing”


CAN I MAKE CHANGES IN POST-PRODUCTION VIDEOS?

We will send you an email when we start working on your project.

If there are any suggestions related to songs or if there is any part of your event that we must include, do let us know in writing within 2-3 days of receiving our email.

We do not make changes in post-production Film/Videos/Teaser once they are rendered and Blu-ray are created.


CAN I CANCEL MY BOOKED ORDER ?

The following % is the usually booked order cancellation fee of the total package price

• First booking amount or 50% is none refundable in any situations

• Less than 24 hrs. before the event - 100%

• All cancellations must be in writing via email.


EXCLUSIONS

• Ordered products can be only delivered in Vadodara, overseas delivery can be organised at extra charge at the client’s expense and responsibility.

• We do not provide services/cables /connections to display your event Live on LED/Screen/Projector or on any online platform.

• We capture the ambience of all event but do not capture lunch & dinner in any event.

• All travelling and accommodation charges will need to be paid extra (for out of Vadodara).


WEDDING ARRANGEMENTS

The details of the wedding arrangements are to be agreed beforehand in writing (email is acceptable). The Client shall notify the Photographer of any changes to these details in writing. The Photographer/s cannot be held liable for delays or disruption in their delivery of the service until any changes are received, and acknowledged in writing.


IMAGES

All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibres. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye.


For a booking involving a certain venues, the photographer's movements are sometimes restricted by the official in charge. The area from which the photographer is able to cover the ceremony may not be the photographer's choice and the photographer cannot accept responsibility for any obstructed view should this be the case.


No one other than the photographer is permitted to edit any photographs provided by the photographer unless the photographer grants permission.


The photographer will discuss a shot list with the couple prior to the wedding to outline the normal shooting plan at every wedding. The photographer will also ask the couple to provide a list of family photographs they request to have taken on the wedding. If no list is provided the photographer will capture as many family shots as possible in the time frame given but cannot be held accountable by the couple for family shots missed due to the couple not providing a list regardless of how simple.


LOCATION

We can give few suggestions for locations if requested by client, but we will not be liable for the guarantee of the use of the location nor the conditions of the location including any charges.


COPYRIGHTS

Bride Emotions retains the copyright and usage rights of images and videos.


All photographs, videos and content on our website as well as on our Social Media accounts are the property of Bride Emotions and are protected under Indian and international copyright laws. Photographs must not be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of Bride Emotions.


We retain the copyrights of the photos we take during your event, but we may be able to give you a license to make personal, non-commercial uses of your photos. It is a common practice when we offer a CD or DVD HDD containing the high-res files of all your pictures. You usually have to pay extra, but a license like this means you can print copies yourself, post your pictures on Facebook, and send them to your friends, without asking for permission and without violating our copyrights. None of our package includes sharing these rights as it requires written permissions to use from us.


Bride Emotions retains the copyright of all images taken and may be used for advertising, competitions or promotional purposes at the photographers discretion. Bride Emotions also retains the right to restrict the clients from giving the images to any third party for advertising without permission from the photographer.


Powered by SmugMug Owner Log In