FREQUENTLY ASKED QUESTIONS / TERMS & CONDITIONS


ABOUT PACKAGE

We encourage our clients to give us a call to have a conversation about their vision and the best way we can align what we do with their unique personalities and special day. The packages and options we offer reflect the style of work we are committed to delivering and also aim to encompass the varying needs of our clients. 

If you would like to have a quote to capture both sides (Bride/Groom) wedding event, we need to know the exact schedule of both sides. You can send us a schedule or Invitation Card if you have one on our email info@brideemotions.com and after that just give us a call on +91 97145 10009 to discuss it further.


What are your payment terms ?

25% - by cheque or bank transfer; at the time of booking

70% - by cheque or bank transfer; 1 month before the event date

5% - final debit amount by cheque or bank transfer; 15 days before the event date.

We do have payment plans available, please contact us for more detail but in any case the invoice amount needs to be paid before the event starts.


What will I receive from you?

Photography & Cinematography service for 10 hours in one day.

Copy of all original RAW-JPEG images and edited HD 1080P Video .mp4 files on Client HDD (Hard Drive must be supplied by client).

Story Film : Cinematography edited 60 Minutes 1x 1080P full HD Blu-Ray + 1x Blu-Ray backup set

Extra Backup Blu-Ray Disc Set : Having duplicate copies of your most important event saved in a backup discs keeps it safe in case anything goes wrong with your original Blu-Ray Disc’s.


How long will it take you to deliver my pictures/RAW Data and PHOTO-BOOK ?

We should be able to deliver RAW Photo Data within 5-10 working days from your event.

Designing of photo-book takes approx. 30 days, after you have completed photo-selection process. 

Photo-book printing and binding takes approx. 15 working days.


Can I make changes in photo-books?

Yes, we will be able to change bits and pieces in you photo-book (maximum 10 changes - excludes redesigning of page from scratch) only if your package includes service "Online Album Proofing”


Do you also do Cinematography / Videography?

Yes , we also do Cinematography /Videography, I request you to contact me for more details.


Can I make changes in post-production videos?

We will send you an email when we start working on your project.

If there are any suggestions related to songs or if there is any part of your event that we must include, do let us know in writing within 2-3 days of receiving our email.

We do not make changes in post-production Film/Videos/Teaser once they are rendered and Blu-ray are created.


Can I cancel my booked order ?

The following % is the usual booked order cancellation fee of the total package price

• Up to 2 week before the event - 25%

• Less than 24 hrs. before the event - 50%

All cancellations must be in writing.


BOTH SIDE WEDDING EVENT

Our quote is based on the details and timing of ceremonies we have received from you and we will only capture ceremonies/events which are mentioned in your quote/invoice. If a ceremony from Bride and/or Groom side is not part of your quote/invoice, we may not be able to capture it. Services to capture all ceremonies are chargeable and details of such ceremonies must be supplied to us beforehand.

If you are booking an event with us for both sides, after welcoming of Barat or any other combined event, our teams will divide their work. Video footage will be same for Bride side and Groom side.

Short Story Teaser will be combined for both sides. We will cover both side event highlights in one teaser. If you would like us to create separate teaser for both sides, there will be an extra charge of 30,000 INR.


EXCLUSIONS

We will NOT supply RAW Film/Video Footage

Ordered products can be only delivered in Vadodara, overseas delivery can be organised at extra charge at client’s expense and responsibility.

We do not provide services/cables/connections to display your event Live on LED/Screen/Projector.

All travelling and accommodation charges will need to be paid extra (for out of Vadodara).


Cinematography

Our cinematography packages were top selling packages in year 2017-2018 wedding season. It includes capturing of cinematography style video moments with DSLR, DJI Ronin (camera Glide-cam) and Sliders throughout the event.

In this package we take creative shots from start to finish and put together a wedding feature that will have you, your friends and family loving every second of it! The cinematic short film is a summary of your wedding day footage edited to a mix of music tracks and beautifully colour graded for visual impact. It means that on top your Blu-Rays, you also get small cinematographic clip that entails entire wedding with wedding vows from couple and wedding speeches from your parents, family members and relatives. Moreover it also includes capturing cinematography style videos of Bride and Groom's dressing and preparation.

You’re expectations and requirements will be thoroughly discussed prior to your wedding day. You can let us know what people, special proceedings and other moments that will be important to you.

While we encourage your input during post-production, the editing process takes between 100 hours and is not always simple. We are perfectionists and thoroughly believe that nothing great derives from getting the job done as fast as possible. We spend many hours reviewing your footage to ensure all those special moments are eminent in your final cinematic short film. Turnaround time is less than 120 days after event.


Wedding Arrangements

The details of the wedding arrangements are to be agreed beforehand in writing (email is acceptable). The Client shall notify the Photographer of any changes to these details in writing. The Photographer/s cannot be held liable for delays or disruption in their delivery of the service until any changes are received, and acknowledged in writing.


Images

All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibres. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye.

For a booking involving a certain venues, the photographer's movements are sometimes restricted by the official in charge. The area from which the photographer is able to cover the ceremony may not be the photographer's choice and the photographer cannot accept responsibility for any obstructed view should this be the case.

No one other than the photographer is permitted to edit any photographs provided by the photographer unless the photographer grants permission.

The photographer will discuss a shot list with the couple prior to the wedding to outline the normal shooting plan at every wedding. The photographer will also ask the couple to provide a list of family photographs they request to have taken on the wedding. If no list is provided the photographer will capture as many family shots as possible in the time frame given but cannot be held accountable by the couple for family shots missed due to the couple not providing a list regardless of how simple.


Location

We can give few suggestions for locations if requested by client, but we will not be liable for the guarantee of the use of the location nor the conditions of the location including any charges.


Copyrights

Bride Emotions retains the copyright and usage rights of images and videos.

All photographs, videos and content on our website as well as on our Social Media accounts are the property of Bride Emotions and are protected under Indian and international copyright laws. Photographs must not be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of Bride Emotions.

We retain the copyrights of the photos we take during your event, but we may be able to give you a license to make personal, non-commercial uses of your photos. It is a common practice when we offer a CD or DVD HDD containing the high-res files of all your pictures. You usually have to pay extra, but a license like this means you can print copies yourself, post your pictures on Facebook, and send them to your friends, without asking for permission and without violating our copyrights. None of our package includes sharing these rights as it requires written permissions to use from us.

Bride Emotions retains the copyright of all images taken and may be used for advertising, competitions or promotional purposes at the photographers discretion. Bride Emotions also retains the right to restrict the clients from giving the images to any third party for advertising without permission from the photographer.